For the 90% of the UAE’s population made up of expats, getting a work permit is the first, and often the most stressful, step. That entire experience is about to change. The UAE is now launching a powerful AI system designed to turn this process into a quick, seamless transaction.
At the GITEX Global 2025 tech summit, the Ministry of Human Resources and Emiratisation (MoHRE) rolled out its new system, simply called 'Eye'. Its mission is to fully automate the approval process for all 13 of the nation's work permits. This marks a new era of digital efficiency.
Anyone who has dealt with the headaches of international relocation knows this is a huge deal. It’s a move away from endless paperwork and long, frustrating waits.
How 'Eye' Cuts Through the Paperwork
The 'Eye' system will now be the first stop for every work permit application. It uses smart technology to instantly check critical documents like personal photos, passport information, and academic degrees. This digital-first method is built to cut down on human error, which is a frequent cause of delays.
By automating these key checks, the system will:
- Drastically reduce transaction times.
- Improve the accuracy of submitted documents.
- Lower operational costs for the ministry.
Human officials will now only get involved in unusual or complex cases. This frees them up to handle issues that actually need a personal touch. This is a key part of the UAE's "Zero Government Bureaucracy" program, an initiative to streamline public services and make the country even more business-friendly.
A Strategic Move for Dubai's Growth
While the benefit to applicants is obvious, the 'Eye' system is part of a much bigger picture. Its launch is a strategic move to boost the UAE's reputation as a top global destination for business and talent. It directly makes cities like Dubai more attractive for long-term residency and real estate investment.
The Head of Digital Governance Research at the Emirates Policy Center confirms this. This isn't just about faster permits; it's about cementing the UAE's status as a global hub. By removing one of the biggest logistical hurdles to moving here, the UAE is sending a clear message: this is the easiest place in the world for top talent and capital to set up shop.
What About Security and Privacy?
Handing sensitive documents to an AI is a valid concern. The ministry has built this initiative on the UAE's strong digital foundation, which puts a high priority on data privacy and cybersecurity.
The 'Eye' system is engineered for both speed and security. It ensures the personal information of millions of applicants is protected with modern encryption and secure protocols. Building this trust is essential for getting everyone on board with the new digital process.
For the massive expat community and the next wave of talent, 'Eye' isn't just technology; it's a promise. A promise of less bureaucracy, more opportunity, and a smoother path to starting a life or business in one of the world's most dynamic regions. The work permit headache may finally be a thing of the past.